Comments for The Kays http://www.thekays.ca Just another WordPress weblog Tue, 13 Jul 2010 20:41:16 +0000 hourly 1 https://wordpress.org/?v=4.9.8 Comment on My Android/Rogers/HTC Magic Saga by RogersMary http://www.thekays.ca/?p=342&cpage=1#comment-96 Tue, 13 Jul 2010 20:41:16 +0000 http://www.thekays.ca/?p=342#comment-96 Hi Phil.

This is Mary with Rogers online communications team. You’re site was forwarded to me and I wanted to take a moment to provide some input.
It’s great to hear that you love Android. We love Android as well and we are committed to offering the best possible customer experience. Being an early adapter yourself, I’m sure you can understand what that’s like, just as we are. We’re learning as we go along, much of that by listening to customers such as you. It’s really great to be able to have this open and direct dialogue with our customers and hear what they have to say.
In terms of OS upgrades, we can only release these as they are made available to us by the manufacturer for testing. Our line-up is the largest in Canada and we will continue to lead the Canadian market with further introductions of Android-powered devices. As our roster of Android phones increases, we will continue to work with the handset manufacturers to bring upgrades and updates to our customers as appropriate, but ultimately, we cannot do so until they are provided to us by the manufacturer.

Also, just wanted to take a minute to comment on the 911 bug you reference. Customer safety is and continues to be our number one priority. Temporarily disabling internet access until the OS was updated is the only decision we could make to ensure all customers can make 911 calls. As you mentioned above, we did compensate customers who had data turned out.

Anyway, I don’t want to be too long winded 😉 If you have any questions, please don’t hesitate to reach out. Android is one of my favourite topics!

Take care,
Mary

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Comment on Kendra’s Speech by Daykota http://www.thekays.ca/?p=331&cpage=1#comment-94 Sat, 13 Mar 2010 00:43:14 +0000 http://www.thekays.ca/?p=331#comment-94 Hey Kendra: YOUR SPEECH IS VERY GOOD, AND VERY COOL….. GOOD LUCK AT THE LIONS CLUB THING

YOU ROCK
DAYKOTA

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Comment on Kendra’s Speech by Ann Lango http://www.thekays.ca/?p=331&cpage=1#comment-93 Wed, 03 Mar 2010 20:47:08 +0000 http://www.thekays.ca/?p=331#comment-93 Hi Kendra,
Grandpa and I listened to your talk. We were able to hear it some what, but grandpa is going to play it through another computer with better speakers. So will have to give a better report back to you when we can hear it better.
Thank you Philip for keeping our family connected!!We appreciate it and you.
Love Grandma and Ann

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Comment on Friday update – Cindy is home! by Anne Lennung http://www.thekays.ca/?p=316&cpage=1#comment-92 Wed, 13 Jan 2010 19:35:43 +0000 http://www.thekays.ca/?p=316#comment-92 Kindest regards and warm wishes for your speedy recovery! Anne

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Comment on Friday update – Cindy is home! by Kathryn Kent http://www.thekays.ca/?p=316&cpage=1#comment-91 Wed, 13 Jan 2010 02:04:26 +0000 http://www.thekays.ca/?p=316#comment-91 Take good care, and recover quickly, Cindy!

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Comment on Friday update – Cindy is home! by Brenda Williams http://www.thekays.ca/?p=316&cpage=1#comment-90 Sat, 09 Jan 2010 15:54:45 +0000 http://www.thekays.ca/?p=316#comment-90 Have been so concerned for you Cindy. So glad to hear you are at home. Still praying for you!!!

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Comment on Friday update – Cindy is home! by tonya http://www.thekays.ca/?p=316&cpage=1#comment-89 Fri, 08 Jan 2010 22:05:11 +0000 http://www.thekays.ca/?p=316#comment-89 Keep on recovering Cindy!! Hugs and prayers….

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Comment on Cindy’s Trip to the Hospital by Ruth Moyer http://www.thekays.ca/?p=302&cpage=1#comment-88 Wed, 06 Jan 2010 23:08:00 +0000 http://www.thekays.ca/?p=302#comment-88 Phil,
I just saw your note on Facebook. I’ll pass this along to the church people who know you. We’ll be praying.
Ruth

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Comment on Happy New Year by Ann Lango http://www.thekays.ca/?p=298&cpage=1#comment-87 Sun, 03 Jan 2010 13:39:18 +0000 http://www.thekays.ca/?p=298#comment-87 Thanks for sharing your New Years pictures. It was good to see you all and Steve.

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Comment on Moving…a reflection by Brenda Williams http://www.thekays.ca/?p=260&cpage=1#comment-86 Tue, 01 Sep 2009 21:17:48 +0000 http://www.thekays.ca/?p=260#comment-86 I really identify with the thoughts you shared Cindy. I know you’ll enjoy your new place and share your excitement. Can’t wait to see some pictures!

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